Adjusting the Herald Square Macy’s #5 wooden escalator since 1902, Jenkins takes his job seriously. “Step variation = trippin' shoppers = lawsuits. Am I right or am I right!?”
He’s all original except for his head-mounted antenna (circa 1958). He says it gives him a "hi-fi" look.
Biggest challenge? “Christmas, 1977 – some joker gets on the PA and announces that all Paul Lynde fashions on the 4th floor are 80% off. It took a week to recover from that stampede.”